Technical Support on site

LATAM Service, Important Technology Company with a presence in more than 11 countries providing IT support services, Help Desk, preventive maintenance, Installations, Network.

Requires Systems engineer with more than 1 year of experience in ITIL, Help Desk, on-site support, networks, remote support and backup systems.

Knowledge of network switches, VLANS, network cabling and wiring diagrams/templates, firewall ports, and P2P communication.

You must have an advanced level of conversational English.

Functions:

Run Windows 10 operating system updates on lab applications typically integrated with instrumentation.
Implement Windows-based security, including user/group permissions, file/folder permissions, group policies, local security policies, etc.
Assist with lab network infrastructure support.
Acts as IT technical support contact for OEM/supplier field service engineers, updating computerized systems.
Acts as a liaison for software/hardware related queries, interfacing between customer, business and corporate IT teams.
Acts as local SME for local installation and configuration of Empower LAC/e.

Job Type: Part-time

Salary: Up to $200.00 per day

Schedule:
8 hour shift

Education:
High school or equivalent (Preferred)

Experience:
Customer service: 1 year (Preferred)

Work Location: One location